You are trying to sell Cincinnati Bell Fioptics but what poor service. Please select your street from the list displayed. See Also (Why is my TV's picture distorted?). The Cincinnati Bell Fioptics service is bad in every way. Please select the address you wish to get best offers for. Abbreviate directional street addresses using N, S, E, W, NE, NW, SE, or SW. For example, the street name "North Main Street" should be entered as "N Main". Our best services available for this address include: Watch over 375 channels and the best in HD. http://combs.tv - Just a quick test to show speeds during peak hours with the 30/10 plan What do I do if my TV says "boot"? If this does not correct the problem, verify your TV is set to the correct input. What if I am not receiving the HD-quality picture that I'm expecting? If the issue is only occurring on one television: Verify that all cables are tightly connected to the wall outlet, the television, and, if you have one, the set-top box. I have LG TV, model #32LN530B-UA & Serial # 309MXHB32873 , purchased Sept. 2013 ...lost the picture and sound, Checked all cords and cables with Cincinnati Bell Fioptics … They have been out about 15 times since February. Please re-enter your address using the following tips: (Your 13-digit account number can be found at the top of your Cincinnati Bell bill), *Please enter your phone number, ex:555-555-5555. Enter the street name without a street type (e.g. Next, tell us which set-top box you have. The box should begin to initialize automatically - if it does not, press the POWER button on the set-top box. What if I am not receiving the HD-quality picture that I'm expecting? 4 years ago. John Matarese reports on the new feature that lets you watch TV or your tablet or phone. Enter the street name without a street type (e.g. Login with My Cincinnati Bell or Account Number. Please re-enter your address using the following tips: Already have Fioptics Services? Disconnecting the power will not erase scheduled DVR recordings but will interrupt any recordings occurring at that time.   See Also Please enter the last four digits of the account holder's social security number below. That's what you get with Cincinnati Bell and their Fioptics service. With the best calling features available. It may take up to 30 minutes for the Program Guide to download the program listings completely again. What do I do if my set top box says 'boot'? See Also If your set top box doesn’t restart automatically within a few minutes, press the POWER button on the device. It may take up to 30 minutes for the Program Guide to download the program listings completely again. Fioptics TV. If your television is connected to an outlet or set-top box with a coaxial cable, verify that the TV is on Channel 3 and the cables are tightly connected. See Also 1 to indicate 1st Street). If your set top box doesn’t restart automatically within a few minutes, press the POWER button on the device. Wait 30 seconds, and then reconnect and power back up. If the problem persists, check if you experience the same issue when the television is in use with an alternate video source (DVD player, VCR, etc.). Customer Education, Company Culture, How-to Videos & more. If your set top box doesn’t restart automatically within a few minutes, press the POWER button on the device. Contributor • 2 Messages. If the problem persists, check if you experience the same issue when the television is in use with an alternate video source (DVD player, VCR, etc.). 4 years ago. If you would like to have your picture fill the entire screen, refer to your TV manual for full details. Then check that the set-top box and the television are both powered on. (Why is my TV's picture distorted?) The box should begin to initialize automatically - if it does not, press the POWER button on the set-top box. Your service has been placed on Vacation Service at your request. Wait at least 30 seconds and then reconnect the power. The box should begin to initialize automatically - if it does not, press the POWER button on the set-top box. Verify the power cord from the wall to the set-top box is plugged in to the wall and the set-top box. If it occurs on all channels, it may be a setting on the TV for aspect ratio. Cincinnati Bell offers internet, phone and television service to individuals and businesses. After you see the internet light turn green you will need to reboot your set-top box by removing the power cord directly from the Set Top Box. Wait at least 30 seconds and then reconnect the power. With the best calling features available. I was watching the Olympics and my TV's went out. If you only experience the issue with one TV and with our service, use the information below to correct the problem. For example, "West 7th Street" should be entered as "W 7". 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